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Home > KNOW the Business Case

KNOW the Business Case

Evidence over many years shows that clients who follow Charter principles and work with their project team to make sure that they are actually put into effect, get better value from their construction project with much less risk.

In order to engage with this approach it is essential that construction clients are involved, active and demanding.

This website describes the principles that successful clients have used, often obtaining the final 'wow' factor with their projects.

There is clear evidence that the good practice outlined in this website yields huge returns. Charter projects show progressive reductions in cost and time, whereas most other projects show increases, frequently substantial.

It is clear that your project is far more likely to succeed if you start by being precise in your own mind. That is, precise as to the priorities for your construction project and in conveying these to your construction team.

You may need some help in this process because most customers of construction benefit from good independent advice when making initial decisions. Particularly in the case of the infrequent client, this good advice might occasionally be pointing out that their specific business objectives can be achieved without constructing at all.

The Business Case for the Clients' Charter - click to download a PDF document
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"The Charter has improved our learning and coordination both between projects and across departments. We have been able to roll out established good practice across the organisation, eliminating some areas of duplication and reducing our internal costs"

Dr Karin Stockerl
Southern Housing
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"We expect to see a ten-fold return on our investment in implementing the Charter through innovation and a reduction in costs"

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